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Frequently Asked Questions (FAQ)
Where can I buy other CD's by Martin Izsak?
Martin Izsak currently has only one CD out right now: "Harmonic Odyssey".
However, a second and third CD are in production. Come back to this
website periodically for updates.
Is it safe to buy the "Harmonic Odyssey" CD through this website?
Absolutely. This website will actually redirect you to an online retailer
of your choice, such as Amazon.com or CDBaby.com. They
have impeccable safety reputations.
The Amazon.com Safe Shopping Guarantee states that
"every transaction you make at Amazon.com will be safe.
This means you pay nothing if unauthorized charges are made
to your credit card as a result of shopping at Amazon.com."
Amazon uses Secure Sockets Layer (SSL) software.
It encrypts all of your
personal information, including credit card number, name,
and address, so that it cannot be read as the information
travels over the Internet. You can read more about
order-placing safety directly from Amazon.com before
placing your order.
At CDBaby.com, a "full 128-bit secure SSL connection
protects all of your private information from snooping eyes."
Additionally, they do not store your credit card information
for future sales - it is erased immediately after the transaction.
They boast that no Microsoft products were used in the creation
of their website, and they remain HTML 4.0 compliant, which means
no extra flash player ads will interrupt your business there.
You can read further details directly from them before placing
your order.
Indie Pool Inc. also uses Secure Socket Layer (SSL)
technology. Their SSL encryption and credit card merchant
services are provided by Magma Communications through Entrust.
I want to pay by credit card, but I don't want to give out my
credit card information online. What can I do?
In this case, Amazon.com still asks that you fill out the order
on their website, and phone in your credit card information afterward.
CDBaby.com offers even more flexibility. They will
be happy to process your order by phone, fax, or regular mail. You
can read more details about this after clicking through the order
page to their website.
Indie Pool Inc. is happy to take orders by telephone or regular
mail. For telephone orders, you may call toll-free 1-888-88-INDIE (1-888-884-6343).
Can I order the CD without a credit card?
Certainly. At Amazon.com you may select "Pay by check"
on the order form and send a personal U.S. dollar cheque or
U.S. dollar money order. Shipping may be delayed while they
wait for your funds to be cleared.
CDBaby.com also accepts cheques, money orders,
international money orders,
cash, and reportedly, even chocolate!
Indie Pool Inc. will accept cheques
and money orders in Canadian dollars. Simply click through our
order page to the Indie Pool shopping cart,
and select "paying by cheque? click here".
When will my CD arrive?
That depends on where you live, and which retailer you choose to buy
the CD from.
When you place your order with any of our online retailers,
they will estimate shipping and delivery dates for you. You may choose
faster-than-normal shipping options if you're willing to pay a little
extra.
What happens if my CD is damaged when it arrives in the mail?
If your CD arrives in unacceptable condition, let us know right away
at:
help@harmonicodyssey.com. We will work with the online retailer
that you purchased the CD from to ensure that it is
replaced as quickly as possible.
How much will shipping cost?
That depends on where you live, and which retailer you choose to buy
the CD from. When you place your order with either Amazon.com,
CDBaby.com, or Indie Pool Inc., they will estimate the cost of shipping to
your area. Less expensive shipping methods typically take a little longer
to get there.
My question isn't answered on this page. What can I do?
Send an e-mail to:
help@harmonicodyssey.com and we will
answer your question(s) as quickly as possible. Or you can write
to:
Lyratek Arts
P.O. Box 1049
Gravenhurst, Ontario
Canada P1P 1V3
Be sure to include your return address. :-)
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